Officer, Public Affairs Support

Job Purpose

Officer, Public Affairs Support is responsible for supporting implementation of stakeholder engagement activities, CSR projects and community relations strategies in operating areas in order to build up, strengthen and maintain good relationship and networking with all stakeholders to ensure smooth business operations while ensuring it is in compliance with PTTEP procedures, standards, guidelines and strategies.

Key Accountabilities

•    Identify, categorize and prioritize stakeholders and their impact to PTTEP Operations; 
•    Be a representative and focal point of contact for key stakeholders in operating areas;
•    At the request of Supervisor, arrange and organize visits, meetings, presentations, discussions with stakeholders in operating area; such as villagers, heads of communities, local authorities and media, as well as coordinate with authorities or persons in charge of the premise for the preparedness of venue and materials for those events and activities;
•    Pay regular visits, alone or with Colleague/Supervisor, to local communities to gather information on community’s needs and concerns, and to relay Company’s messages, activities or plans;
•    Facilitate VIP Stakeholders on their visits/requests;
•    Develop and implement Stakeholder Engagement Activities and/or  Projects (i.e. Community Development Programs (CDP) and Corporate Social Responsibility(CSR) projects) in operating areas in alignment with corporate direction and SD objective, in order to enhance company’s reputation and strengthen relationship with local communities; 
•    Strategically build up, strengthen and maintain good relationship and networking with all stakeholders including communities as well as government agencies in operating areas to ensure fully support on company operations;
•    Detect, assess and analyze public complaints and/or potential negative issues, coordinate with related parties on investigation and report to management with recommendations;
•    Update and maintain a complete database of all key local stakeholders in operating areas as well as records of stakeholder engagement activities; 
•    Provide data and information on regular basis to Superior to support the reporting of the stakeholder engagement activities and issues to Management;
•    Monitor and keep update directions and movements of government policies, reports, government officials which affect to Company business and activities, and provide appropriate recommendations for dealing with potential problems;
•    Provide supporting information and assist other functions in dealing with government agencies to ensure smooth operations;
•    Update and maintain a database of government agencies and curriculum vitae of key government officials with accuracy and timeliness to support future collaboration with government agencies;
•    Provide materials and coordinate with Communication Team for preparing news releases of company’s ER events in a timely manner;
•    Be responsible for other assignments as instructed by supervisor regarding special project matters; and
•    Follow the Company’s SSHE policy and regulations in all works under responsibility.

Professional Knowledge and Experience

•    Bachelor’s Degree in Social Science or any related fields.
•    At least 3-5 year’s experience in External Relations, Stakeholder Management or related fields.
•    Good analytical and relationships management skill.
•    Good interpersonal and communication skill.
•    Good command of spoken and written English.
•    Good written/verbal communication, public speaking, conflict resolution, event planning, and able to simplify complex issues for diverse audiences
•    Good ability to utilize computer system.
•    Able to travel and work in remote areas as per assigned