Officer, Learning and Development Support

Key Accountabilities

Training Program Design and Delivery:

•    Develop and implement comprehensive training programs that align with company goals and objectives.

•    Design engaging and effective learning materials, both traditional and digital, to facilitate training sessions.

•    Collaborate with subject matter experts to develop and deliver specialized training content.

•    Stay abreast of industry trends and best practices in learning and development to continuously improve programs.

•    Explore and incorporate e-learning tools and technologies to enhance the efficiency and accessibility of learning programs.

Training Needs Assessment:

•    Work closely with cross-functional teams to gather skill gap (ICDP) and learning needs within Job Family and Department. 

•    Collaborate with Management Team and Job Family Master to understand specific training requirements.

Training Evaluation:

•    Implement evaluation methodologies to assess the effectiveness of training programs.

•    Gather feedback from participants and stakeholders to make data-driven improvements to future training initiatives.

•    Leverage learning management systems (LMS) to manage and track training initiatives.

Professional Knowledge & Experiences

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience in learning and development, competency management or HR business partner, preferably in a corporate setting.
• Excellent communication and presentation skills.
• Strategic thinking with a passion for employee development.
• Ability to analyze data and generate insights to drive continuous improvement.
• Ability to design and implement innovative learning solutions.
• Ability to speak and write in English fluently.
• Familiarity with learning management systems (LMS), e-learning tools or other Management System.
• Proactive and able to work independently as well as part of a team.