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Officer, Digital Business Solution (Supply Chain & Logistics)
PTTEP Energy Development Company Limited
Key Accountabilities
Responsibility/ Job Description:
- Maintain business relationship and manage demand pipeline for new or changes of IT products and services in Supply Chain and Logistics domain.
- Manage the digital business solutions throughout the entire lifecycle including project management, project execution, and operational management to create long-term values to the business.
- Understand business processes in Supply Chain and Logistics domain. Analyze business requirements to identify new and/or improvement of existing digital business solutions. Gain insight to drive the solutions in user-experience centric.
- Develop product lifecycle management plan or roadmap for the solutions in the responsible business domains to ensure investment optimization.
- Develop the business and solution architectural artifacts that support and comply with the target enterprise architecture.
- Participate in defining the charge out mechanism for the business solutions and track usage to ensure the appropriate charging to clients.
- Manage the implementation of business solutions, leveraging the suitable methodologies such as agile methodology.
- Act as the change agent in supporting the organizational and behavior change management to get buy-in and acceptance.
Key Accountabilities (cont.)
- Ensure alignment to enterprise architectural blueprint and compliance to PTTEP policies, standards, and controls.
- Supervise and control third-party service providers to deliver the works and/or services as expected. Contribute in providing vendor performance feedback to the relevant team for long-term vendor management.
- Plan and manage all levels of solution testing to ensure quality and achievement of agreed service levels.
- Manage and track all defects, determine appropriate resolution, and perform release management.
- Contribute in activities required for risk management.
- Support Data Management requirements as defined by PTTEP strategies and policies.
- Perform other related duties as assigned
Professional Knowledge & Experiences
- Bachelor’s degree or higher in Computer Science, Computer Engineer, Information Systems, or equivalent field of study and professional experience.
- Minimum of 10 years’ experience as a project manager, business analyst, or business application support in Supply Chain and Logistics domain.
- Understand the integrated processes and components across ERP functions in oil & gas industry.
- Able to drive and facilitate the sessions with business users to gather business requirement, identify pain points, propose and advise for solutions, get buy-in / acceptance.
- Experience in supervising and managing third-party vendors in both project implementation and operational support work.
- Understand and experience in application lifecycle management.
- Strong analysis, and problem resolution skill.
- Excellent communication, and interpersonal skills.
- Customer/business focused, result-oriented, and service mindset.
- Experience in SAP implementation would be an advantage.
Additional Desirable Qualification
CORE Competencies